Dispatcher Interpersonal Skills & Career Survival | 06/06/2023

The purpose of this course is to provide the student with background information, concepts, and techniques to effectively manage a long, successful and fulfilling career. The course is designed to enhance the skills and abilities of public safety dispatchers regarding their interpersonal skills for dealing with different personality types, temperaments and handling conflict in the workplace. The dispatchers will develop the skillset to manage and accomplish their goals as well as maximize their motivation throughout their career.  If there are any questions, contact Class Coordinator Felicia Bowens.

Cost of the course is $63.00.

Course Hours: 8    Times: 0800-1700     POST Plan IV     Course # 2200-31037

LOCATION:
Ben Clark Training Center
16791 Davis Avenue
Riverside, CA 92518
951-486-2800

REQUIRED EQUIPMENT:
• Students must wear department issued uniform or business casual attire.

ADDITIONAL SUGGESTED ITEMS:
• Snacks
• Water

PLEASE NOTE:
NO SHORTS, RIPPED, FADED OR INNAPPROPRIATE JEANS, FLIP FLOPS OR T-SHIRTS.

Course Coordinator:
Communications Supervisor Felicia Bowens
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*Please contact the course coordinator if you need to cancel a participant.

NOTE: Tuition is due 10 days prior to start of class. If payment is not received, you will be dropped from the class. Cancellations made less than 10 days before the first day of class will result in loss of tuition.